![]() The senators say some taxpayers who chose to pay for their TurboTax service with funds from their tax return cannot get to the remainder of their refunds and that, though there should be a mechanism to address the issue, some people are still without their cash despite the intervention of senate staffers. “While the Internal Revenue Service (IRS) online tool indicates a refund was issued, taxpayers find it difficult or impossible for them to access these funds, as the taxpayer’s own banking institution has no record of it and they have no existing banking relationship with Green Dot Bank,” they wrote. Those accounts, held by Austin, Texas, based Green Dot Bank, cannot be accessed by taxpayers, the senators wrote. ![]() Jeanne Shaheen said in a joint letter to Consumer Financial Protection Bureau Director Rohit Chopra, Federal Reserve Chairman Jerome Powell and Internal Revenue Service Commissioner Charles Rettig.Īccording to the lawmakers, Intuit, which owns TurboTax, has been depositing refunds into bank accounts opened by the tax company without the taxpayers’ direct knowledge. ![]() “Numerous taxpayers have reported that they cannot access their tax refunds due to Intuit’s partnership with Green Dot Bank,” Massachusetts Sen. Senators representing New England states want the IRS to investigate after they say tax processing software company TurboTax has been sending refunds to bank accounts opened without the permission of taxpayers. ![]()
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